This conversation is being recorded for verification purposes.

I am creating your account today, <<Today’s Date>>.

To ensure the accuracy of the information we have discussed, can you please speak clearly and state your full name and service address out loud, in-full?

Repeat full name and service address back to customer. Obtain ESIID.

Do you confirm I have entered the correct service address and ESIID information? (Yes or No)

  • You have chosen the <<Product Name>> residential electricity product.
  • This Plan has an Early Termination Fee of <<ETF AMOUNT>
  • This Plan has a contract length of <<Term Length>> beginning on the service-start date
  • Do you agree to the contract terms of this electricity product? (Yes or No)
  • The electricity rate of <<Average Rate>> cents per kilowatt hour is an example based on a monthly usage of <<Average Usage>> kilowatt-hours. This rate includes:
  • A fixed energy charge of <<Energy Charge>>cents per kilowatt-hour A monthly base charge of $<<Base Charge>>,
  • The current delivery charges from your Transmission Utility, <<TDU>>.
  • This rate does not include standard taxes or future changes in delivery charges set by <<TDU>>.
  • Do you agree to the rate summary I’ve outline for you? (I agree or Do Not Agree)

We will submit your account for a 3- day review. Once accepted, we will arrange for your new service to begin on the requested start date of <<Requested Start Date>>. Please note that it is your responsibility to make any arrangements with your current electricity provider and to pay any early termination fees associated with current active contracts, if applicable.

Do you understand this disclosure and agree to the service start date I have outlined? (Yes or No)

Are you at least 18 years old and authorized to select or change the electricity provider for the service address of <<Service Address>>? (Yes or No)

Do you agree to become a (REP) customer and allow us to complete the tasks required to switch your electric service from your current REP to Ranchero Power? (Yes or No)

If your enrollment is a switch request, you have 3 business days once the contracted term begins to rescind this agreement, without penalty. After the period has ended, you may be subject to an early termination fee if you cancel your agreement before the end of your contracted term.

Do you understand? (Yes or No)

You will receive an account number and a written copy of the documented terms of service that explain all the terms of the agreement and how to exercise the right of rescission via mail/email within 3-business days from today. This offer is subject to withdrawal at any time prior to finalizing your account set-up and service start date with Ranchero Power. What does this mean? Who can withdraw?

Do you agree? (I agree or do not agree)

Final Statements Regarding Customer Communications –

Would you like to receive your customer documents in English or Spanish?

You will receive a welcome e-mail to the address on file with all your new account information. You will also receive login instructions for your free online portal. From your portal you can access account documents, monthly statements, pay your monthly bills, even check your daily and monthly usage. Feel free to contact us at any time if you have any questions.